My computer is missing a screw
In the event of a screw missing from your computer, the first step would be to determine if the missing screw is affection the functionality of your device. If you believe that a replacement screw is necessary please submit a ticket for further assistance.
When submitting the ticket please include the following information to assist us in the process:
- Make and model of your computer.
- Which screw is missing.
- Please include a picture of where the screw is missing from.
My computer is frozen.
In the even that your computer is frozen please see instructions below: 1. Your computer may be experiencing too many processes or be affected by Malware/Viruses. 2. Restart your computer. If you have further issues, please submit a ticket.
Recover Chromebook: Chrome OS Damaged/Missing, Recovery, & Restore
In the even that your Chromebook is saying that the Chrome OS is missing or damaged, you may "Power Wash" the device to restore its functionality. This process applies to 'Chromebooks Only', this does not apply to 'Cloud Ready' enabled devices. ...
I want to purchase a laptop.
In the event that you are interested in getting a device and want to know what the best option is, we would happily assist you. Please submit a ticket to our support team with the following information: 1. What do I want to use my computer for? ...
Cleaning your device.
If your device is dirty and needs to be cleaned: 1. It is important when trying to clean your device that you avoid getting liquids in it or using anything abrasive. You run he risk of scratching the screen or causing water damage. 2. The best way ...